Thank you for choosing Yuhusulu.lk! We are committed to providing professional and high-quality business services that meet your expectations. If you are not fully satisfied with a service, we are here to assist you.

Refunds

Refunds are available only under specific circumstances:

If the service was not delivered as agreed.

If the service quality does not meet the promised standards.

To request a refund, you must contact us within 7 days of receiving the completed service. Refunds will be reviewed on a case-by-case basis.

Non-Refundable Services:

Completed and delivered services (e.g., advertisements, logos, videos).

Personalized or customized services once approved by the client (e.g., feedback designs, invoice systems).

Revisions and Adjustments

For services like advertisements, logos, videos, or website design, we offer free revisions within 4 days of delivery to ensure you are satisfied with the final output.

Revisions are limited to the original scope of the service.

Additional changes outside the agreed scope may incur extra charges.

Cancellations

Services that are in progress can be canceled only if significant work has not yet been completed.

A partial refund may be provided depending on the stage of the project.

Damaged or Defective Deliverables

If a digital file or deliverable (e.g., video, advertisement, logo) is corrupted or defective, please notify us immediately. We will rectify the issue and provide a replacement at no additional cost.

Processing Time

Refunds, if approved, will be processed within 5–7 business days. Refunds will be issued to the original payment method.

Contact Us

We value your satisfaction and are always ready to assist you. If you have any questions, concerns, or requests, please reach out to us:

📞 Hotline: +94 70 3393 139
📧 Email: support@yuhusulu-lk-582239.hostingersite.com
💬 WhatsApp: +94 70 3393 13939